mirror of
https://github.com/strukturag/nextcloud-spreed-signaling
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157 lines
3.4 KiB
Markdown
157 lines
3.4 KiB
Markdown
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---
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name: Bug report
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about: Create a report to help us improve
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labels: bug
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---
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<!--- Please keep this note for other contributors -->
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### How to use GitHub
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* Please use the 👍 [reaction](https://blog.github.com/2016-03-10-add-reactions-to-pull-requests-issues-and-comments/) to show that you are interested into the same feature.
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* Please don't comment if you have no relevant information to add. It's just extra noise for everyone subscribed to this issue.
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* Subscribe to receive notifications on status change and new comments.
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### Describe the bug
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A clear and concise description of what the bug is.
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#### Screenshots
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If applicable, add screenshots to help explain your problem.
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### Steps to reproduce
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Steps to reproduce the behavior:
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1. Go to '...'
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2. Click on '....'
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3. Scroll down to '....'
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4. See error
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### Expected behaviour
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A clear and concise description of what you expected to happen.
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### Server configuration
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**Operating system:**
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**Web server:**
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**Database:**
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**PHP version:**
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**Nextcloud version:** (see Nextcloud admin page)
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**Updated from an older Nextcloud/ownCloud or fresh install:**
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**Where did you install Nextcloud from:**
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**Signing status:**
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<details>
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<summary>Signing status</summary>
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```
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Login as admin user into your Nextcloud and access
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http://example.com/index.php/settings/integrity/failed
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paste the results here.
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```
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</details>
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**List of activated apps:**
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<details>
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<summary>App list</summary>
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```
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If you have access to your command line run e.g.:
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sudo -u www-data php occ app:list
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from within your Nextcloud installation folder
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```
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</details>
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**Nextcloud configuration:**
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<details>
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<summary>Config report</summary>
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```
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If you have access to your command line run e.g.:
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sudo -u www-data php occ config:list system
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from within your Nextcloud installation folder
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or
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Insert your config.php content here.
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Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)
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```
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</details>
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**Are you using external storage, if yes which one:** local/smb/sftp/...
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**Are you using encryption:** yes/no
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**Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/...
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#### LDAP configuration (delete this part if not used)
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<details>
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<summary>LDAP config</summary>
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```
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With access to your command line run e.g.:
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sudo -u www-data php occ ldap:show-config
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from within your Nextcloud installation folder
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Without access to your command line download the data/owncloud.db to your local
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computer or access your SQL server remotely and run the select query:
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SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';
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Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
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```
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</details>
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### Client configuration
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**Browser:**
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- Browser (e.g. chrome, safari)
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- Version (e.g. 22)
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**Operating system:**
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- Device: (e.g. iPhone6)
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- OS: (e.g. iOS)
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### Logs
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<!--- Reports without logs might be closed as unqualified reports! -->
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#### Web server error log
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<details>
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<summary>Web server error log</summary>
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```
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Insert your webserver log here
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```
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</details>
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#### Nextcloud log (data/nextcloud.log)
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<details>
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<summary>Nextcloud log</summary>
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```
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Insert your log here
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```
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</details>
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#### Browser log
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<details>
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<summary>Browser log</summary>
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```
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Insert your browser log here, this could for example include:
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a) The javascript console log
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b) The network log
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c) ...
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```
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</details>
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### Additional context
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Add any other context about the problem here.
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