config: github issue template

.github/ISSUE_TEMPLATE/custom.md

@@ -1,14 +0,0 @@
----
-name: Custom issue template
-about: Describe this issue template's purpose here.
-title: ''
-labels: ''
-assignees: ''
-
----
-
-**BorgWarehouse version :**
-**Installation type :**
-- [ ] Docker
-- [ ] Baremetal (Debian/Ubuntu)
-- [ ] Other environment :

.github/ISSUE_TEMPLATE/i-need-help.md

@@ -0,0 +1,21 @@
+---
+name: I need help
+about: You need help about installation, usage, or specific cases.
+title: ''
+labels: help wanted
+assignees: ''
+
+---
+
+**BorgWarehouse version :**
+**Installation type :**
+- [ ] Docker
+- [ ] Baremetal (Debian/Ubuntu)
+- [ ] Other environment :
+
+-------
+
+Describe your problem here.
+
+**Please, [BorgWarehouse's documentation](https://borgwarehouse.com/)
+ is up to date and comprehensive, so take the time to look for answers. You can also look for answers in the project's historical [github issues](https://github.com/Ravinou/borgwarehouse/issues?q=is%3Aissue%20state%3Aclosed). I take time to answer each issue, but it's always less time for BorgWarehouse development. Thanks in advance.**